Common Questions
Do I need insurance to be a member?
No, we do not require it for membership but we still recommend having insurance to comply with federal law. Quill Health does not replace insurance; being a member of our practice covers your primary care needs but does not cover hospitalizations, major surgery, or specialist care — this is when your insurance is used. Direct Primary Care pairs well with high deductible health plans.
What are your prices?
Please review our Prices page.
I have Medicare, can I sign up?
Yes! You will need to sign a one-time waiver declaring that neither you nor our office will directly bill Medicare for our services. Your Medicare can still be used for labs, imaging, medications, specialist care, and hospitalizations.
Is there a sign-up fee to become a member?
Yes, there is a one-time sign-up fee of $100 + cost of 1st month membership for individual adults, and $150 + 1st month membership for a family plan (2 adults, 2 children).
What if I decide to cancel?
Just let us know — we expect an open, honest, respectful relationship with you. There is no minimum commitment. We ask for a 30-day notice if you wish to cancel. If you cancel and later decide to rejoin, you will be asked to pay the enrollment fee again. We only take a limited number of patients, so availability cannot be guaranteed; you may be placed on a waiting list.
What medical conditions do you manage/care for?
We are able to manage many types of acute and chronic medical conditions in pediatric, adult, and geriatric patients.
Can I continue to use my current insurance?
Not for the services provided by Quill Health — we do not bill or accept insurance. We will work with you to provide the most cost-effective health care. You can choose to use your insurance for labs, imaging and medications.
Is this concierge medicine?
No. There are similarities between the two models, as both try to improve care and access for patients, but the main difference is cost. Concierge practices typically charge an annual retainer (often over $1,600/year) along with billing insurance. Direct Primary Care practices charge monthly fees, usually less than $100, and generally do not bill insurance for services provided.
What if I get a serious illness or need surgery/specialist care?
This is the time you use your insurance — for hospitalizations or surgery/specialist care. We recommend having some sort of safety net for unexpected serious medical conditions. *HMO insurance plans can be challenging with DPC, as we are not part of insurance plans/networks.
I own a business, can Direct Primary Care help me?
Absolutely — we may be able to save you money and provide quality care to your employees. Visit our Employers page for more information, or contact us to discuss options that fit your business.
I don't see the doctor often, why should I become a member?
Everyone needs healthcare, and it's important to have a doctor who knows "you." In the Direct Primary Care model, being able to call, text, email or video chat your doctor about medical questions is convenient and may save you money and time. We help keep you healthy with routine check-ups, and we're there to guide you when you do get sick.
What does "price transparency" mean?
No more copays, surprise bills, or hidden fees you discover after the fact. In the Direct Primary Care model, you pay an affordable monthly membership fee, and for any additional cost for labs, medications, or procedures, you'll know the price up front before you're charged.
Have more questions? Please contact us!